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ACCESSIBILITY STATEMENT

Last Updated: August 12, 2025.

 


At Cloud Loft Mattress, we are committed to making our online shopping experience accessible and enjoyable for everyone, including individuals with disabilities. We believe that comfort begins not only with a great mattress, but also with a website that is easy to navigate, understand, and use.
Our Commitment
We strive to ensure that CloudLoftMattress.com is accessible to all visitors by following best practices and recognized accessibility standards. Our goal is to provide a seamless shopping experience for every customer, regardless of technology, ability, or circumstance.
We work to:

  • Design pages with clear structure and logical navigation.

  • Use text that is easy to read and understand.

  • Provide alternative text for meaningful images.

  • Ensure sufficient color contrast for readability.

  • Make all interactive elements accessible via keyboard navigation.

  • Maintain compatibility with commonly used assistive technologies.

Accessibility Standards
Our website aims to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline how to make digital content more accessible for people with disabilities, including those who use screen readers, voice recognition software, and other assistive devices.
Ongoing Efforts
Accessibility is an ongoing process. We regularly review our site, test with accessibility tools, and update our content and features to improve usability. Our team partners with developers and designers who prioritize accessibility in every update.
Third-Party Content
While we strive to ensure that all content we create is accessible, our website may contain links to third-party sites or use third-party content. We cannot control the accessibility of these external resources but encourage providers to maintain accessible experiences.
Need Assistance?
If you have difficulty using our website, we want to help. Whether you need information about our mattresses, help placing an order, or assistance with any website feature, our team is ready to support you.
You can contact us:

  • Email: info@cloudloftmattress.com

  • Phone: 1-800-CLOUD09 Monday–Friday, [8-5 PM EST)

  • Mail: 101 SE OCEAN BLVD., SUITE 201, STUART, FL 34994

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us: info@cloudloftmattress.com

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